Frequently Asked Questions

How can I contact support for the affiliate program?
For any questions, please contact us at affiliate@silvatree.co
How much can I earn through the program?
Our tiered structure allows you to earn: • Level 1: £50 per signup + £3 monthly recurring for the member's lifetime. • Level 2: £20 per signup + £2 monthly recurring for the member's lifetime. • Level 3: £5 per signup + £1 monthly recurring for the member's lifetime. Your earnings depend on your marketing efforts and the number of qualified signups you generate.
What is considered a qualified signup?
A qualified signup is a new business that: • Signs up using your unique affiliate link. • Completes their profile and activates their account. • Subscribes to a paid membership plan for at least 30 days.
How do I get my unique affiliate link?
Once you are approved for the program, you will find your unique link in your affiliate dashboard. This link should be used in all your promotional materials.
How are commissions paid out?
Commissions are paid monthly via your chosen method (e.g., PayPal, bank transfer).
What promotional materials are available?
We provide various marketing materials like banners, social media graphics, and email templates to help you promote the program.
Are there any restrictions on how I can promote the program?
Yes, you are prohibited from: • Using misleading or deceptive practices. • Spamming or engaging in unsolicited marketing. • Offering unauthorized incentives.
Can I track my performance?
Yes, your affiliate dashboard provides insights into your signups, and earned commissions.
What happens if my affiliate account is terminated?
We reserve the right to terminate accounts for violating program terms. Unpaid commissions will be forfeited upon termination.
Can I join the program if I am located outside of the UK?
Yes but the businiesses you sign up must be able to do business with other members of the exchange in the UK. We may expand to other regions in the future.